The general terms and conditions established below regulate the use of the content and services provided by Hospital Metropolitano on its web portal called www.hospitalmetropolitano.org. Once the User enters the web portal, decides to use the services, products, content and other materials, he accepts the adhesion and acceptance of all the conditions mentioned below.

Hospital Metropolitano reserves the right to modify or add new conditions, without prior notification, which will be incorporated immediately and will become effective, once included in this document, and will be applicable to all Users.

The use of the information from the web portal in other information resources is permitted with prior authorization from Conclina CA as long as its authorship is acknowledged. The User who contravenes must be subject to the civil and criminal sanctions established by the copyright law at the national and international level.

The User also accepts and acknowledges that Conclina CA is not responsible for any claim, loss or damage (direct or indirect) derived from or related to the use or reliability of the contents of this web portal, except in cases in which liability is covered. by law.

Conclina CA may modify, update and/or delete content from the web portal without prior notification to its Users, but is not responsible for the information or data entered into the website by third parties.

Conclina CA considers it a fundamental objective to guarantee and protect the privacy and confidentiality of the personal data of its Users, in accordance with current legislation.

The User can freely navigate the web portal; However, to access some specific services on this website you must register personal information and the User voluntarily decides whether to carry out the process or not. In the event that they decide to continue with the process, the User declares that all the information entered in connection with the use of the web services offered by Conclina CA are true and authentic, therefore, they release Conclina CA from all liability regarding of the veracity of these.

Any communication or material that the User transmits to the web portal through its tools or email, chats, forums or any other way, including any question, comment or suggestion, is and will be treated as non-confidential and the User will assume exclusive responsibility. Of the same. On the contrary, any other personal data (name, age, address, telephone number, ID) that the User provides for the use of the services and/or contents on the web portal, are confidential and will not be delivered to third parties for the purposes commercial or of a similar nature unless there is express authorization from the owner or they are required by a competent authority.

The promotions, products and services to be contracted by Users may be subject to payment of a price or rate reported by the Page for this purpose.

Payments made through the Website will be made through the payment button system, with credit or debit cards from banks associated with the payment button.

The use of the bank cards associated with the payment button solution is subject to the existing contract between the User and the corresponding issuing bank, so all aspects related to their use will be governed by the respective applicable contracts. As a consequence of the above, Conclina CA – Hospital Metropolitano will not be responsible for any circumstance arising from the use of such cards.

The operation and use of the ALLIGNET payment button system is the exclusive responsibility of PRODUBANCO, therefore, Conclina CA does not assume any responsibility as a result of the use of said system.

The User undertakes to pay unconditionally without protest to the Issuer of the credit card the total of the values expressed in the Charge Order Authorization, at the place and date agreed upon. In case of default, I will pay the maximum rate authorized by the credit card issuer and the fees that this institution establishes for managing the overdue portfolio.

I exempt the credit card issuer from any responsibility for the values reported by Conclina CA. Therefore, I now renounce any claim and initiate any legal action against the indicated Institutions, which will not require another instrument or document. to process the values generated on my credit card, the same values that I now accept and recognize as an obligation.

I expressly undertake to send written communication 60 days in advance, both to Conclina CA and to the Headquarters of the Issuer, in the event of revocation of this authorization, otherwise the charge order expressed for the services determined above will be deemed to be in force. .

Likewise, I authorize that in the event of loss, theft, robbery or any circumstance due to which the number of the credit card identified above is changed, I will have the new number assigned to me to make all payments unconditionally within of the corresponding period, in such a way that the change of the indicated number is not a reason for not paying the amounts owed.

Additionally, I freely and voluntarily declare that the promotions, products or services requested from the company Conclina CA, cover goods of legal origin and that they are not linked to drug trafficking, money laundering or terrorist financing activities; I also declare that the funds with which the premium for this insurance will be paid have legal origin and have no relationship with the activities mentioned above.

I declare that the information contained in this form is true, complete and provides the information in a reliable and up-to-date manner; I also declare that I know and accept that it is my obligation to update my personal data annually, as well as to immediately communicate and document to Conclina CA any change in the information that I have provided. During the term of the relationship with the company, I undertake to provide the documentation and information requested of me.

I accept and certify that I am aware of the promotions, products or services contracted and that I have read in detail the terms and conditions to be applied, so I accept them freely and voluntarily. Likewise, I ratify my willingness to submit to the arbitration clause contained in this agreement for the use of electronic media.

The User, through the subscription of this agreement, declares to be interested in using the established virtual mechanisms, such as, but not limited to, email, SMS messages, mobile application, social networks and the web portal, for which he expresses his willingness to preferably use the means of notifications through the Internet, in the personal mailbox of the email provided and granting your consent to do so.

The User knows and expressly accepts that the signing of this agreement does not prevent Conclina CA, when circumstances so require, from notifying the User by the other means established by law or in this agreement. The electronic notification by electronic and/or telematic means of Conclina CA, mentioned in this agreement, implies the act by which the company informs the User of the billing content, credit notes (if applicable), withholdings (if applicable). , results of laboratory tests, promotions and advertising, subscription, renewal, maintenance, payment and services. Said data message is understood as any information created, generated, processed, sent, received, communicated or archived by electronic means, which may be exchanged by any means and that the User declares to know, read, understand and accept.

The parties submit the resolution of all controversies arising from this agreement, including its interpretation, application and compliance, damages and moral damages, to arbitration administered by the Arbitration and Mediation Center of the Chamber of Commerce of Quito.

The parties may freely sue and counterclaim exclusively on the same matter. The arbitral tribunal will be composed of one arbitrator and the arbitration will be legal and confidential. The court is empowered to execute precautionary measures by requesting the assistance of public officials without having to go to any ordinary judge.

The parties indicate as their addresses for all summonses and notifications related to the arbitration, those stated in this document.

I declare that I am aware of the provisions of article 2 of the Law on Electronic Commerce, Electronic Signatures and Data Messages, which states: “Legal Recognition of data messages. - Data messages will have the same legal value as written documents. Its effectiveness, evaluation and effects will be subject to the provisions of this Law and its regulations.” Therefore, I sign this instrument because I agree and since this agreement protects my interests, accepting its terms and conditions, having been informed in a clear, precise and satisfactory manner about the equipment and programs that I require to access the records or messages, in accordance with the provisions of article 48 of the Law on Electronic Commerce, Electronic Signatures and Data Messages.

The signing of the agreement will imply the acceptance of each and every one of the established provisions, which are understood to be incorporated into this text. The terms and conditions are subject to the provisions contained in the Electronic Commerce Law, electronic signatures and data messages and the commercial and prepaid medicine regulations in force in Ecuador.

The User accepts the validity of this agreement, the User password provided, as well as the notifications sent to Conclina CA using the systems or electronic means that Conclina CA makes available to them.

The User signs this agreement on his or her own initiative and voluntarily submits to what is stipulated here.

Conclina CA will not be responsible for losses or damages suffered by the User due to technological failures under the User's responsibility. Conclina CA has no responsibility for the accuracy, veracity, content or for any error in the information provided by the User, whether it be human or technological errors.

The User has the obligation to immediately notify Conclina CA of any change in the information provided. In the event that the User does not communicate the change or update the information in the update campaigns carried out by Conclina CA, it will be understood that the email address, their digital data and other personal data are valid, and therefore, the User, You expressly accept the validity of the notifications made to you by these electronic means.